There’s always going to be the assholes who don’t tip. There’s always going to be those assholes who not only don’t tip, but make finding them, and dealing with them, HELL, before not tipping. But then there are those customers on a whole other level, that makes the regular stiffer not so bad.
Back when I first started delivering, I didn’t know then what I know now and I would have dealt with these customers differently. But, it’s all a part of the learning curve.
The first one I remember, and will always remember, was to a barber school. They had placed a big order for lunch and I got to take it. They were already known as stiffers, so I didn’t expect to get a tip. But unfortunately for me, the company I worked for at the time had itemized order slips that showed the price for everything ordered, and everyone who ordered paid exactly what they owed. Not only did I not get a tip, but I didn’t get the tax or the delivery fee, and I also didn’t get the money, somehow, for one of the things ordered.
Not that it matters, but the school was made up entirely of black students and teachers. I only bring that up because it seemed to me, at the time and even now, that me being white was a major cause of some of the things they said.