Maybe I’ve hit the customer service karma wall and I’m now getting shit on in the customer service department because I bitch so much about horrible customer service. Can I say “customer service” ONE MORE TIME?
This story comes to us all the way from Snopes. For those of you who don’t know, Snopes is a website dedicated to giving us the truth on an internet so full of lies and bullshit. If you got an email saying someone wants to send you all of their Persian money directly to your bank account, chances are good you can look that shit up on Snopes to find out if it’s legit or not. I can tell you right now that it is not.
If you see a story online about how someone got diabetes from eating a porcupine roasted in garlic marshmallows, look it up on Snopes and see if it’s real or not. It’s a great resource, especially for debunking people on Facebook who love to post stuff that looks terrible, but isn’t true, simply because they’re gullible and didn’t think to look it up themselves. They just bought into it. I’m sure you got a few friends like that, I know I do.
Even though Snopes is awesome for looking up stuff and finding out if it’s true or not, just so you can rub it in the faces of the gullible on Facebook, some places like Cracked.com, in some instances, won’t allow you to use Snopes as a credible source for info when writing a piece for them. Yeah, I don’t get it either. If you can’t trust Snopes online, just who the hell CAN you trust?
Well, with all of that out of the way, I decided to look up an old internet favorite of mine, Tourette’s Guy. If you’ve never seen Tourette’s Guy, oh man. The shit cracks me up to no end.
There’s constant debate going on as to whether it’s all an act or if he’s really fucked up. I think he’s really fucked up, but not in the ways they claim he is. But still though, hysterical.
I did a search for Tourette’s Guy and found a page on the Snopes forum talking about whether it was legit or an act. I read through the posts and discovered it hadn’t been updated in quite a few years, so I thought I’d create an account there and add the new info to that particular post.
That’s it. That’s all I wanted to share with Snopes. I even debated with myself about creating an account for just that alone. My bad judgment got the better of me and I signed up. For one post to their forum. That’s it. That was on February 28th.
I got an email saying I had to click a link to validate my account so that I could be a member of their online community. I expected, and did it. Suddenly I was signed in to their forum and… I can’t post. No, because I have to wait until someone from the staff checks out my account to see if I’m real or some spam bot or whatever, and then sends me another email telling me my account is completely signed up and I can post stuff.
Since I really didn’t want to join the site that bad to begin with, and I only wanted to join to make ONE FUCKING POST, I decided that this was already more than I needed and instantly regretted my decision to join. I had to take more steps to join the forum than the posts I planned on posting on the forum.
I waited, and waited, and fucking waited. I waited until March 3rd when I sent them this email, saying basically what I just said, sans cussing.
Hi, I attempted to join the forum and I’ve been waiting on activation from Snopes in order to be able to post. I didn’t realize the process was going to take so long. I’m actually not someone who would post a lot in the forum, I only had one bit of info I wanted to share and that would have probably been it for me there. So since it’s taking so long to activate my account for basically nothing, don’t bother activating my account. Thanks anyway, and keep up the great work. I do love your site.
I mean really, I wasn’t mad. I’m still not mad. It’s just the principle, ya know? I already said how just the steps involved already wasn’t worth that one post I wanted to make. Those steps all happened on February 28th. I was done at that point. Completely disinterested.
But I get it, it’s my fault. I didn’t listen to myself, that good angel on my right shoulder telling me it wasn’t worth signing up, so don’t fucking do it. But I did it. So now I have to deal with the consequences of my actions.
To add a mark to the events, they didn’t respond to me until 10:32 PM, March 5th, when they told me my account was now activated and I can now post in their forum. It was all happy about it too.
Account approved at snopes.com!
Their auto-reply is more happy about it than I am. Seriously, why have a contact us link and email address if nobody is going to read the emails sent to them? Now I have an account. So what am I going to do? I’m going to go and post that info and delete my account, which no doubt will be harder to do than just clicking a link. This is why I try not to sign up for shit.
I took a minute to go make that post. After I typed it all out I got a message that a moderator has to approve my post before it will show up. Holy shit. Now I know deleting my account is going to take for-fucking-ever.
Even later still, I went back to check to see if my only post had been posted and it had, and I had a response. So I decided to respond to that response. I figured that since I already had a moderator approve my first post that I should be good to go. NO! It turns out a moderator has to approve EVERY FUCKING POST YOU MAKE. So yeah, I’m done with Snopes. Hell, I was done with them just after signing up.